What better way to maintain a steady stream of customer testimonials than to collect feedback directly on your website?

But which tool should you use?

For some time, Canny was the go-to platform for collecting feedback, but it has been replaced by other tools that offer more advanced features and competitive prices.

In this guide, we’ll explore Canny alternatives, especially Webynize, and compare how they stack up.

Why Users Search for a Canny Alternative

Canny is one of the more popular tools for collecting feedback, but users often end up switching to its alternatives within a few months or years, for various reasons:

• Value for Money: Users want Canny alternatives that offer free plans and affordable options with transparent pricing.
• Access to Advanced Features: Users are looking for Canny alternatives with robust feedback management features, such as authenticated submissions, bulk actions, and custom fields.
• User-Friendliness: Brands want feedback tools that are designed with the end-user in mind to optimize response and completion rates.
• Richer Analytics: Users want feedback tools that also track customer behavior and heatmaps as they interact with the forms for insights on how to refine the questionnaires.

Where Canny.io Falls Short

Canny.io has several flaws that often prompt users to cancel subscriptions and start looking for its alternatives. 

Here is what’s driving users away from Canny:

• Pricing Concerns: Canny is expensive, with its basic plan starting at $24 monthly, and the following package costing $99 per month. This locks out small businesses and website owners looking for a cost-effective way to collect feedback on their platforms, causing them to look for Canny alternatives.
• Functionality Gaps: Canny offers basic customization options, which limit how well you can personalize the tool to blend with your brand theme or meet your business needs.
• Steep Learning Curve: Even with its basic features, Canny has a complex dashboard, which takes time to learn. Instead, users prefer plug-and-play feedback tools they can integrate and start collecting customer testimonials right away.
• Limited Integrations: Users on lower-tier plans have restricted API access, limiting how they can integrate Canny with their systems.
• Scalability: Canny can be frustrating for users experiencing exponential growth, as the tool often requires advanced setup to accommodate the increase in usage. Instead, users want a tool that can readily handle the increased traffic without crashing or having performance issues.

Must-Have Features in a Canny Alternative

When users start searching for Canny alternatives, it’s often because they want tools that offer the following features:

• A Delightfully Simple Experience: Simple, intuitive feedback forms that invite customers to submit testimonials.
• Integrations That Feel Invisible: Seamless compatibility with your website or platform. 
• Updates That Close the Loop Beautifully: Don’t just collect feedback, display it, and build invaluable social proof for your brand.
• Collect Feedback From Any Web Page: Meet users wherever they are, not the other way around. 
•  Built to Scale With Your Momentum: A feedback tool that grows with you, whether you have 10 customers or 10 million.

What Makes Webynize a Strong Canny Alternative

Webynize is the go-to option for users looking for a Canny alternative that offers a more intuitive interface, superior features, and a competitively priced feedback tool. 

Other reasons to switch to Webynize include:

• No-Code Integrations: Our widgets have a built-in embed code generator that creates the script, which you can paste on your website, making it convenient for users without web design skills.
• Cross-Platform Compatibility: Webynize widgets support integrations with all major web builders, including Shopify, HTML, Webflow, WordPress, Squarespace, and Google Sites.
• Mobile-Friendliness: Our widgets are responsive and auto-adjust to different screen sizes, giving users a consistent experience across devices.
• Accessibility: Users with sensory impairments can navigate the feedback tool using the keyboard. Also, you can add a tooltips widget to guide users through the process.
• Lead Generation Opportunities: You can add a social proof widget alongside your feedback tool to display customer testimonials on your website, encouraging potential clients to trust your brand.

Gather customer feedback for insights on how to improve your products. Create a feedback widget with Webynize today.

Canny vs. Webynize: Feedback Features Compared

Canny and Webynize streamline how you collect customer testimonials, but they have distinctly different approaches. Understanding how exactly each of these tools works and the key features to expect will help you pick the option that complements your workflow and budget. 

Let’s compare Canny vs. Webynize in the table below:

	Canny	Webynize
Feedback Types	Feature requests, comments, and votes	Feature requests, ratings, sentiments, and customer insights
How Feedback Is Collected	Embedded widget or manual submissions	Website widget appears based on event-triggered prompts
User Effort Required	Users navigate to a board, search existing posts, and then submit.	Effortless due to one-tap feedback submissions
Real-Time Triggers	Limited and relies mainly on passive feedback collection	Contextual triggers based on customer behavior
Customizability	Limited customizations with users often limited to the standard theme	Flexible customizations, including the widget’s background color and font settings
Reporting & Insights	Segments and revenue impact analytics	Dashboard insights showing customer sentiments and trends

Webynize is a great alternative to Canny, especially for users looking to collect customer feedback on their websites. 

Our feedback widget offers more flexible customizations, smarter triggers, and insights into customer behavior.

Who Webynize Is Best For

Every brand wants to track its customers’ sentiments, but what’s holding them back is the need for a convenient, fast, and affordable way to collect customer feedback. 

Webynize caters to such brands:

• E-commerce Businesses: Online store owners can use our Webynize feedback tool to identify friction points in the buyer journey and streamline the checkout process to reduce cart abandonment.
• SaaS companies: Software developers can use our feedback tool to determine what features users really want, reducing guesswork in the product development process.
• Marketing Teams: Sales and marketing teams can use Webynize to test new products before launch or gather voice-of-customer insights during and after campaigns.
• Small to Medium Businesses: Webynize suits SMBs looking to understand and meet customer expectations quickly to build customer relationships and scale.

[TESTIMONIALS]

How to Switch From Canny to Webynize in Minutes

Ready to switch to Webynize? In this section, we’ll guide you on how to add a feedback widget to your website. First, we’ll show you how to create a widget on Webynize, and then how to paste it on your website.

Creating a Webynize Feedback Widget 

Our no-code feedback widget helps you bypass the coding step, so you go straight to customizing its appearance. Also, the widget uses a mobile-first approach, so you need not worry about adding custom CSS to make it responsive.

Follow these steps to set up your Webynize feedback widget:

1. Sign up for Webynize for hands-on experience with our feedback widget. This is an opportunity to see how the widget will appear on your website.

2. Click the +Create Widget button on the top right of your screen to open our widget library.
3. Open the dropdown menu and select the feedback widget.

4. Input a custom name for your feedback widget and click next to launch the editor panel.
5. Navigate to the Texts tab on the left of your screen and enter your preferred feedback questions.

6. Next, navigate to the Colors tab and personalize the feedback widget’s appearance to your preferences.

7. Click Embed on Website and specify your web builder or platform, such as HTML, WordPress, Weebly, Squarespace, or Webflow.

8. Click the copy code button to copy the JavaScript code that appears in the pop-up.

Adding the Feedback Widget to Your Website

Next, let’s discuss how to add the embed code you created on Webynize to your website:

1. Log in to your website’s admin panel and create a new web page or open an existing one where you want to embed the feedback widget.

2. Open the code editor, code block section, or the rich text editor. This depends on your web builder.

3. Paste the JavaScript code you generated on Webynize.
4. Save the changes and publish the web page.

And just like that, you should have successfully migrated from Canny to Webynize. You can now collect customer testimonials directly from your website.

[LIVE-DEMO]

Frequently Asked Questions (FAQs)

Let’s answer commonly asked questions about Canny alternatives:

Is Webynize a Good Canny Alternative for Smaller SaaS Teams?

Yes. Webynize is a good Canny alternative for smaller Saas teams, and for good reasons:

• Easy to integrate into your systems without writing any code
• Offers a simple tool for collecting feedback without a steep learning curve
• Competitive monthly plans make it affordable for teams with limited budgets

Can Canny Alternatives Integrate with Slack or Jira?

Yes. Canny alternatives can integrate with Slack or Jira. 

This means you can send the collected feedback to, say, your Slack customer service channel for effective follow-up on client issues.

Is Webynize Cheaper than Canny?

Yes. Webynize is cheaper than Canny. 

Our basic plan costs $5 per month compared to $24 for Canny. This makes Webynize almost five times more affordable than Canny.

Conclusion

Canny provides a tool for gathering feedback, but it often locks out users looking to collect customer testimonials on their websites without disrupting visitors’ browsing experience. 

In contrast, Webynize provides a user-friendly feedback tool for gathering customer testimonials and analyzing your website visitors’ sentiments.  

Webynize is easy to set up and customize, so you do not need advanced technical skills to integrate our feedback widget into your website. Also, our team draws on 10+ years of SaaS and web dev experience to create a mobile-optimized feedback widget that delivers a seamless experience across devices. 

Create a feedback widget today and join thousands of e-commerce owners and small businesses using Webynize to grow their reviews.