Do you get the same questions every day?

You’ve probably received questions, such as “What payment methods do you accept?” at least a dozen times, and it’ll likely continue unless the answers are easy to find.

An FAQ section provides answers to these commonly asked questions, minimizing support requests.

For website owners, a no-code FAQ widget lets you add this section to specific web pages or across your site in minutes, even without being a proficient developer.

In this guide, we will cover the best FAQ widgets for websites, explain why you should add one to your site, and what to consider when choosing a plugin.

TL;DR: 7 Best FAQ Widgets for Websites

In a hurry? Here is a snapshot of the best widgets for adding an FAQ section on your website:

Widget	Free Plan	Schema Support	Compatibility
Webynize	Yes	Yes	All major web builders, including Wix, WordPress, Squarespace, and HTML
Elfsight	Yes	Yes	Most major platforms
Common Ninja	Yes	Yes	Most major platforms
OpenWidget	Yes	No	Most major platforms
Embeddable	Yes	Yes	Most major platforms
UltimateFAQ	Yes	Yes	Only WordPress
ElemetsKit	Yes	Yes	Only WordPress

Why an FAQ Widget Improves Your Website 

An FAQ widget streamlines customer service by providing easy access to commonly asked questions. 

Here are the benefits of adding an FAQ widget to your website:

• Minimizes Support Load: Clients can find answers to most of their questions on your website, allowing your support team to focus on case-specific inquiries.
• Increases Conversions: Placing the FAQ widget in key sections, such as the products page, provides answers to pre-purchase questions, reducing customer uncertainty before completing a purchase. 
• Enhances Dwell Time: Visitors will stay longer on your site as they read the FAQs, reducing the likelihood that they will leave to Google the answers. 
• Provides 24/7 Customer Support: Users can access answers even outside business hours, enhancing operational efficiency. 

What to Look For in an FAQ Widget 

The FAQ widget you choose should help you display questions and answers while also offering additional benefits, such as complementing your website’s visual appeal. 

To achieve this, the widget should include the following features:

• Easy Customization: You should be able to tailor the widget to match your website or brand theme. For example, the widget should let you pick the same colors and fonts as those on your website so it feels native to your site.
• Built-in Search Functionality: Users should be able to filter long FAQ lists to find answers to their specific questions.
• No-Code Installation: The tool should have a copy-and-paste feature to help you embed the widget without hiring a web developer. 
• Content Management: Your widget should let you edit, organize, categorize, and add more FAQs along the way.
• Layout Options: The tool you choose should have several layout options, so you can style the feed in a way that enhances the UX. For example, the widget should have the toggle layout that displays only the FAQ with a collapsible answer section, helping you keep your web pages short and easy to scan.
• Analytics and Insights: Select a widget that tracks how website visitors interact with the FAQ section to gain insight into how to refine the content to better meet visitors’ information needs.

7 Best FAQ Widgets for Websites 

There are plenty of FAQ widgets in the market. However, they offer different features and functionality. 

We have compiled a list of the top-rated FAQ widgets based on reviews and feedback:

1. Webynize

Webynize offers a no-code FAQ widget for answering your visitors’ commonly asked questions on your website. The widget is easy to set up and customize, making it user-friendly for website owners with limited technical skills. 

Other key features that make Webynize standout include: 

• Easy Copy-Paste Embed: You get an auto-generated embed code that you can copy and paste on your website, finishing the setup process in minutes. 
• Mobile-Ready Design: The widget adjusts its layout on small screens, making it easy for mobile phone users to view the FAQ section. 
• Deep Customization: You can change the widget’s font and background color to match your preferences. Additionally, Webynize offers Custom CSS for advanced customization.
• Content Management: Webynize lets you group your questions into different topics, making it easy for users to find answers. 
• Multi-Platform Integration: The widget works on all major website builders, including Squarespace, Wix, and WordPress, making it easy for you to migrate to a different platform, if needed. 

You can avail a free trial period to gain hands-on experience with the FAQ widget while also accessing other tools in Webynize’s catalog. 

Create an FAQ widget in under five minutes.

2. Elfsight 

Elfsight provides a no-code FAQ widget that lets you organize FAQs into structured lists or accordion layouts. 

This helps keep your web pages neat while making it easy for visitors to navigate the questions. 

Key Features: 

• Multi-platform compatibility
• Ready-to-use FAQ templates
• FAQ categories for better organization

3. Common Ninja 

Common Ninja offers pre-built templates to create and customize your FAQ section. 

Additionally, the widget includes a search function that helps visitors find answers using common phrases.

Key Features: 

• Flexible styling options.
• Category filter for better content management.
• Responsiveness on different devices, such as mobile, tablet, and desktop. 

4. OpenWidget 

OpenWidget offers a no-code plugin for creating an FAQ section on your website without writing any code. 

The widget also includes an option to auto-generate and auto-fill commonly asked questions.

Key Features: 

• Multi-platform compatibility, including Shopify and WordPress. 
• Content management for editing or removing questions. 
• Easy widget customization.

5. Embeddable 

Embeddable offers pre-built layouts for displaying FAQs, while blending the section with the broader website theme. 

It also includes a search option that lets website visitors filter questions by keywords or phrases.

Key Features: 

• Multi-platform compatibility, including Wix, Shopify, and Notion. 
• No-code set-up.
• Mobile-friendly layouts.

6. UltimateFAQ

UltimateFAQ lets you create expandable FAQ sections so you can include as many Q&As as possible without cluttering your web pages. 

You can also organize FAQs by category, making it easier for visitors to find the answers they need.

Key Features: 

• Compatible with multiple web builder platforms.
• Custom styles, such as row gaps and collapse icons. 
• Easy setup.

7. ElementsKit

ElementsKit offers pre-built templates that make it easy to add an FAQ widget to WordPress, even without advanced web design skills. 

The widget helps you maintain an organized schema markup for your website, ensuring visibility to search engines. 

Key Features: 

• Drag-and-drop feature for easy embedding
• Responsive styling on mobile phones and other screens. 
• Integration with various web platforms like WordPress and HTML.

FAQ Widget Examples for Key Website Pages

We recommend personalizing FAQ widgets to specific website pages to ensure they align with user intent. 

Here are some examples of how we apply it on our website:

Homepage FAQ Widgets

Add an FAQ widget on your homepage to provide answers to general questions about your business. 

For example, we use our widget on our homepage to answer common inquiries about widget layouts and website integrations. You can use the compact accordion design for this. 

Pricing Page Widgets

You can use an FAQ widget to provide answers on pricing, refunds, billing, and cancellation policies. 

Additionally, you may include some general FAQs for first-time visitors who land on the pricing page from their search engine results. The toggle-style layout is ideal when setting up an FAQ section for your pricing page.

Product Page Widgets

Display an FAQ widget on your product pages to answer questions about features, compatibility, and pricing. 

You may include CTAs where relevant to nudge prospective buyers to make the purchase decision while on your website. Use an accordion or grid layout depending on the available space.

How to Add an FAQ Widget to Your Website 

Webynize offers an easy-to-use FAQ widget that you can set up and customize in a few minutes without writing any code. Additionally, we have a responsive support team that is on standby to assist you in case you encounter integration issues.

Here’s a comprehensive guide for adding an FAQ widget to your website:

Create the FAQ Widget on Webynize

Follow these steps to set up and customize the FAQ widget:

1. Sign up for Webynize and purchase a paid plan to unlock advanced customization features.
2. Click the +Create Widget button to launch the widget library. 
3. Choose the FAQ widget from the drop-down menu.
4. Provide a custom name for the widget and click Next to go to the editor panel. 
5. Navigate to the Questions tab on the left-hand menu and select Create Question to add the Q&As.
6. Style the widget by adjusting its font, color, and size to ensure it blends with your website. 
7. Click the Embed on Website button and pick your preferred website builder.
8. Select your preferred embed code type between JavaScript and iFrame. 
9. Click on Copy Code.

Add the Widget to your Website 

Now that you’ve created your FAQ widget, the next step is to add it to your website. Here’s how:

1. Log in to your website and navigate to the admin dashboard. 
2. Create a new page or edit an existing one where you want the FAQ widget to appear. 
3. Create a code editor, rich text editor, or code block section, depending on your website builder.
4. Paste the code generated above and click the preview button to see how the widget will look on your website.
5. Click Publish to save the changes and launch the widget on your site.

Curious to see how our FAQ widget looks live? Here’s an interactive FAQ on a website example.

Frequently Asked Questions (FAQs)

Let’s answer common questions site owners ask about adding an FAQ widget to a website:

Do FAQ Widgets Support FAQ Schema for SEO?

Yes. Most FAQ widgets include an FAQ schema to help search engines crawl and index the section. 

This increases the chances of your FAQ section appearing on SERPs for relevant searches.

Do FAQ Widgets Slow Down Your Website?

No. Most FAQ widgets use lightweight code to ensure they don’t slow down your website. 

However, embedding multiple FAQ widgets on the same web page may exhaust your website’s bandwidth, hurting performance.

What Is the Difference Between an FAQ Widget and an FAQ Plugin?

An FAQ widget is a third-party tool that lets you embed a Q&A section on your website without writing any code. The main advantage of using an FAQ widget is that it is compatible with multiple web platforms and offers flexible customization. 

In contrast, FAQ plugins come built into web platforms and offer basic styling options.

How Many Questions Should an FAQ Widget Include?

There is no limit to the number of questions an FAQ widget should include. 

However, the rule of thumb is to limit the section to 8-15 questions to avoid cluttering your web pages.

Conclusion 

An FAQ widget shouldn’t just display commonly asked questions and their answers. It should be engaging to increase your website’s interactions and dwell time.

Webynize offers a user-friendly FAQ widget that lets you set up and customize it without writing any code. Additionally, you can choose between accordion and card layouts to make your FAQ section feel unique and interactive, boosting engagement.

Create an FAQ widget for a seamless way to display answers to your visitors’ commonly asked questions on your website.